Fixdly FAQs – Get the Answers You Need
Whether you’re a skilled tradesperson or a homeowner looking to hire one, here are answers to our most common questions about how Fixdly works, what it offers, and how to get started.
🔧 For Tradespeople
Fixdly is a digital platform built for tradespeople and skilled professionals. It helps you manage quotes, projects, bookings, payments, and customer communication — all in one place. Whether you’re a sole trader or a growing team, Fixdly gives you the tools to save time, look more professional, and win more work.
No — every Fixdly user gets a clean, professional profile page where you can showcase your services, receive reviews, and take bookings. It works like a mini website and is fully mobile-optimised.
You can set up a booking calendar linked to your availability. Customers can request a time, pay a deposit (or full amount), and you’ll get notified instantly. Payments are handled via Stripe and sent to your account securely.
Yes! You can offer phone and video consultations (coming soon), either as part of a larger project or as a paid stand-alone service. You set the price and availability.
Fixdly let’s you build a quote on-site or remotely by filling out a simple form with measurements, job details, materials, and images. You can save, edit, and send quotes directly to the customer via email or download.
Yes. Fixdly’s project management tool lets you and your client collaborate on larger or ongoing jobs. You can upload images, add milestones, share files, assign tasks, and leave progress notes all in one place.
A mobile app is currently in development. For now, Fixdly is available as a responsive web app and works well on mobile browsers
Absolutely. Your Fixdly profile can list multiple trade categories, and the tools (like quotes and project templates) will adapt to what you offer.
You can sign up and start using Fixdly straight away. We do offer a Fixdly Verified badge for users who meet our vetting criteria — a useful trust signal for potential customers.
🏡 For Homeowners / Customers
You can browse Fixdly’s directory, view tradespeople profiles, and book or message them directly from their page.
Yes. Each tradesperson’s profile includes verified reviews from other Fixdly users.
Fixdly promotes transparency by giving both parties access to job records, quotes, and communication history. For added reassurance, we’re working on a support feature for disputes and resolution.
Yes. Our project management tool is perfect for overseeing larger renovations, where you might be working with multiple trades. It keeps everything in one place — from timelines and budgets to documents and chats.
